Editing Introduction to a Self Managed Life: a 13 hour & 28 minute presentation by FUTO software (section)

== Step 12: Hiring a virtual receptionist who tells annoying people to ''“get the fuck outta here!”'' ==

This is the primary reason to have a self managed PBX.

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==== 12.1 Download the Sound Files ====

First, SSH into your FreePBX machine:

<pre>ssh louis@freepbx.home.arpa</pre>
Download the sound files from the given URL using <code>wget</code>:

<pre>wget http://downloads.asterisk.org/pub/telephony/sounds/asterisk-extra-sounds-en-g722-current.tar.gz</pre>
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==== 12.2 Place the Files in the Proper Directory ====

After downloading the archive, extract it and move the files to the appropriate directory in FreePBX. Asterisk sound files typically reside in <code>/var/lib/asterisk/sounds</code>.

Extract the tarball:

<pre>tar -xvzf asterisk-extra-sounds-en-g722-current.tar.gz</pre>
Move the extracted files into the custom sound directory for FreePBX:

<pre>mv asterisk-extra-sounds-en-g722 /var/lib/asterisk/sounds/custom</pre>
If the <code>custom</code> directory doesn’t exist, you can create it:

<pre>mkdir /var/lib/asterisk/sounds/custom</pre>
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==== 12.3 Set Correct Permissions ====

Make sure that FreePBX and Asterisk can access the sound files by setting the correct ownership and permissions. FreePBX generally runs under the <code>asterisk</code> user:

<pre>chown -R asterisk:asterisk /var/lib/asterisk/sounds/custom/* -R
chmod -R 755 /var/lib/asterisk/sounds/custom/* -R</pre>
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</gallery> 12.4 Find the Sound Files in the FreePBX GUI

# Log in to the '''FreePBX Admin Interface'''.
# Navigate to '''Admin &gt; System Recordings'''.
# Under '''Add Recording''', you should now be able to see &amp; use the uploaded sound files from the <code>/var/lib/asterisk/sounds/custom</code> directory.

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==== 12.5 Combine Sound Prompts into a Sequence ====

To combine multiple sound files into a single prompt sequence, use the '''System Recordings''' feature in FreePBX:

# Go to '''Admin &gt; System Recordings''' and create a new recording.
#* Select the option to '''Add Sound Recording''' by combining the existing files.
#* Add the sound files in the order you want them to play.
# Choose the following codecs:
#* alaw
#* g722
#* gsm
#* ulaw
#* wav
# EXCLUDE the following codecs:
#* g729
#* sln
#* sln16
#* sln48
# Save the combined sound as a new recording.

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==== 12.6 Create an Extension That Plays the Sound Prompts ====

To forward someone to an extension that plays back the sound prompts:

# Log in to the '''FreePBX Admin Interface'''.
# Navigate to '''Applications &gt; Extensions'''.
# Click '''Add Extension''' and select '''Custom Extension'''.
# Set destination of unanswered to play your recording.
# '''Save, Submit''' and '''Apply Config'''.

Now, you can transfer calls to this extension, and the selected sound prompts will be played back. Allison Smith will tell.

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